Connect via SSH to your NAS Run sudo synogear install Now you could use the tools from the list below The package Diagnosis Continue reading 'Run iotop tcpdump etc. Synology had a build in way to install the tools. Please understand ,with current limited information, it is really difficult to figure out the root cause. When you need tools like iotop or tcpdump on you Synology DiskStation or RackStation, you doens’t need to itall it via ipkg. By raising cases, the engineer could collect more information to analyze. Since you have tried some basic steps and if the above methods still don't work, we suggest raising a case to Synology or Microsoft for further troubleshooting. Microsoft does not guarantee the accuracy of this information. As others suggest - it was there (responded to ping) but just not visible. Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. My Synology NAS used to appear on Windows explorer under Network. If the Synology Assistant cannot find your Synology NAS, you can do the following:ġ.Ensure your Synology NAS and your computer are connected to the same LAN and the same router.Ģ.Try do temporarily deactivate your Windows built-in firewall, Antivirus software, Internet security software on your computer.ģ.Use an Ethernet cable to directly connect your computer and Synology NAS without going through any network device.Ĥ.After you successfully set up your Synology NAS, re-connect both computer and Synology NAS to the router. I'm a novice so if anyone can offer an solutions - in plain English that a layman can follow! - that would be appreciated. I've tried the basics, such as disabling/checking my firewall and anti-virus, but that doesn't make any difference. It doesn't seem to be able to find the NAS drive, even though it's clearly there and apparently can be seen by Windows. When I search with Synology Assistant on my laptop, Non-Windows 10 PCs, mobiles, Muso speaker etc. So far as I can tell, there's not a problem with the drive as I can access it through web browsers and can access it on other devices - e.g. By default, your Synology routers firewall will drop all ICMP traffic, but we need to create an exception which will allow Hurricane Electric to. This means that you must create a firewall rule to allow ICMP traffic from Hurricane Electric. However, whenever I try to access it through Synology Assistant I get the following message: No Synology Server was found on the local network. In order for your Tunnel to connect and stay up, your network must be ping-able from Hurricane Electric. Through web browsers with the IP address, and it's showing in "Network" in Explorer. ![]() #Synology ping tool install##Synology ping tool windows 10#I've recently purchased a new Dell Desktop now running Windows 10 Home (v1909) Build 18363.836 and I am having problems with Synology Assistant (latest update) finding my Synology DiskStation DC116 NAS Server.
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